Picking Your Employee Relocation Services Partner
How to Select An Employee Relocation Services Provider
When choosing a moving and storage provider for your employee relocation program, it’s vital to look at their qualifications. A good company should be experienced in household goods relocations and financially stable, while also having the hauling fleet required to service your business. When those qualifications are found, look deeper to see who would be the best partner for your employee relocation program.
- What is the organization’s values, do they match with yours?
- What does customer assistance mean to them?
- How is quality service delivered?
Culture and Values
How your employee relocation services provider respects their staff will have an influence on the overall service you can expect for your transferees and new hires. The level of trust and kindness that is demonstrated by a service partner is the cornerstone upon which its employees will execute. As a fourth-generation family owned and operated business, Corrigan’s employees are more than just employees, they’re a member of the Corrigan family. Corrigan’s appreciated employees have been awarded the highest individual honors possible from United Van Lines – several of them more than once!
At Corrigan we know that our people are our strength. All moving companies have warehouses, they all have trucks, and they all have equipment. It’s the Corrigan people that sets us apart, from the movers in your home to the coordinators behind the scenes, Corrigan’s staff honestly care about their work, and you can see it in each and every employee relocation performed.
Good customer service is the foundation upon which all good employee transfers start. Yet deciphering which businesses can offer you good customer service can be a challenging thing. So what exactly does strong customer service look like from your employee relocation service companyand how is good customer service provided?
Industry leading customer service is instilled all across Corrigan. Whether it’s our front-line service providers working in the residences of our clients, or our employees working back in the office handling thedispatching or IT for Corrigan, customer service is provided at every opportunity oneach relocation we do.
Home SurveyAs your chosen relocation services company, Corrigan will complete either a regular in-home survey or a virtual survey. With people counting more and more on computers, virtual surveys are becoming the preferred method of surveying. Corrigan’s industry-leading survey crew work with the transferees to compile a precise inventory. These have proven to be accurate, because we frequently compare estimated weight in comparison to actual weight after the relocation occurs. This allows us to always perfect our skills and surveying accuracy.
Estimate ReviewOnce the home survey is done and the survey notes is finalized, a representative of the Corrigan staff will put together the cost for all requested services and discuss them with the transferee. We are committed, as your employee relocation services supplier, to deliver competitively priced on each move while also demonstrating the industry-leading quality Corrigan is known for. Our staff will work to give all transferees with options that will assist them to stay within their budget.
Pre-Move GuidanceEach transferee will be assigned an experienced move coordinator who will work directly with him/her throughout every step of the move. Rest assured, as your chosen employee relocation services provider, Corrigan’s staff of move coordinators are some of the finest in the business and have been awarded on more than one occasion for being the top performing within the United Van Lines system of agents!
Pack, Load and Delivery DayCome move day you can rest easy knowing that our team of movers are ready to handle everything for you. We are pleased to be part of an an exclusive category of relocation companies nationwide that are dedicated to continually training our front-line moving crews. Through the Kathleen Corrigan Training Center, workers study the skills of relocation industry before arriving at a customer’s house. No other relocation company provides the level of hands-on instructing that the Corrigan Academy gives.
With Corrigan as your employee relocation services provider, you should rest assured that you have a well-rounded staff of experienced professionals working both for you and for your transferees. From the initial contact to the final delivery, as your employee relocation services company, Corrigan’s team of experts will work with your transferees to guarantee they have the details they need when they want it. When our customers say, “…this was the best move ever!,” we know we’ve supplied a top-tier employee relocation and good customer assistance!
Corrigan prides itself on delivering quality service with each move. We are a committed employee relocation services supplier with ongoing quality initiatives. Corrigan believes that our ability to continually elevate the moving experience is rooted in our ability to attract, develop and retain the elite of the moving industry.
Worker growth and development is taken seriously throughout the Corrigan organization. Every member of our staff undergoes a background check, in addition to pre-employment and random drug testing of all drivers. We’ve also built a state-of-the-art training room within our facility to guarantee our crews are prepared with the essential skills and know-how to guide our customers through the moving process prior to entering the field. Our entire team of experienced, trained and committed team is committed to raising the bar in the industry and demonstrating how much better the relocation experience can be.
Our staff have the resources and equipment to deliver the quality service Corrigan is known for. Maintaining and investing in top-of-the-line equipment is a necessary business practice for all relocation companies. Corrigan considers its annual capital investments in equipment as essential as well as a recruitment opportunity for attracting and retaining operators and crew.
Multiple areas must be considered when choosing the appropriate employee relocation service partner for your organization. Beyond the fundamental aspects of selecting a moving partner, it is relevant to review your potential provider's values and tradition as well as how they define quality and customer service. Identifying some of the potential company's beliefs should prove to be a valuable exercise when choosing the ideal employee relocation services partner.
Begin planning your stress-free move with our resource library
Look through our hand-picked collection of resource articles designed to help with your move planning. Our Moving Tools include packing videos, moving checklists, and important paperwork.